Capabilities Comparison: SureTel vs Jive

Selecting the Correct Phone Solution for Your Daily Use! Are you in the market for a new phone solution? You’re going to need as much information as possible and we’re here to help! If you’re taking the time out of your busy day to read this article, chances are that you have already heard of […]

Selecting the Correct Phone Solution for Your Daily Use!

Are you in the market for a new phone solution? You’re going to need as much information as possible and we’re here to help! If you’re taking the time out of your busy day to read this article, chances are that you have already heard of GoToConnect, the VoIP previously known as Jive. But have you heard of our solution SureTel? SureTel is one of the most reliable and trusted VoIP phone systems in the industry! Before you sign any contract for new phone services whether it is for your home or business, you’ll want to see exactly how GoToConnect compares to similar offerings from SureTel.

In order to maintain full transparency, we do want to make you fully aware that there be some bias in this article, after-all SureTel is our phone solution! Throughout this article our goal is to provide you with a bit more information about how SureTel stacks up against the competition like GoToConnect and how SureTel may actually be the best solution for your business. For some companies a hassle free, contract-less VoIP phone system can be the answer to a lot of daily communication issues.

GoToConnect vs. SureTel: Features by The Numbers

In order to lay out the comparison in an easy to understand format we’ve put together a direct comparison that focuses on realistic numbers that your business may be encountering! As opposed to giving you plans and prices out of context, we’ve tried to create a direct comparison.

Capabilities Comparison: SureTel vs Jive

Price per month$7.80 / user at a 50 person company$19.95 / user at a 50 person company
Minutes IncludedUnlimitedUnlimited
User extensionsUnlimited for freefrom $19.95 / user
Local or Toll-free numbers51
TextingYesUnlimited
Call forwardingYesYes
Call RecordingYesYes
Voicemail to EmailYesYes
Call QueueYesYes
Conference callingYesYes
Business contactsYesNo
CRM functionalityYesNo
Website WidgetsYesNo
Social Media trackingYesNo
Webphone for In/Out CallsYesYes
Internet faxYesYes

What you need to know: SureTel

If you haven’t already heard, SureTel is a top-rated cloud-hosted and on-premise phone system designed to offer businesses all-inclusive communications systems that are sure to allow for improved interactions across the board. SureTel’s services include VoIP options for businesses large and small, unified communications, 24/7 US Based Support, cloud PBX, business phone systems and more! There are also countless additional features available including conferencing, automated attendant support, business intelligent and more!

SureTel offers the follow features:

  • Custom Call Routing
  • Team-based call distribution
  • US Based Customer service
  • Cloud based communication
  • Call Analytics
  • CRM Integration
  • Visibility into Call Flows
  • 2FA Authentication
  • Encrypted VoIP
  • And More!

Everything you need to know: GoToConnect

GoToConnect is a VoIP startup that provides their customers with a wide variety of business phone solutions. While GoToConnect does only initially offer their customers one line to start, if you request more numbers, they will provide you with an annual quote. GoToConnect does their best to address cloud-based phone and meeting needs but falls a bit short when it comes to unifying a company’s communications. With GoToConnect you can use a variety of different desk phone models but as you may already know, integrating a VoIP system with existing hardware can become an annoyance.

SureTel Will Unite your Business’ Communications

If you’re looking for a VoIP phone solution that is hassle free, requires no long-term obligation and will reduce your team’s daily stress then SureTel’s customizable plan may be the right solution for you! Not a fan of contracts or hidden fees that have become a staple in the VoIP industry? We completely understand which is why when you sign up for SureTel you’ll be able to get started for free and will never be asked to sign a binding contract riddled with fine print. SureTel is able to cater businesses VoIP telephone services to your company’s specific needs so that you’re never paying for more than you’re using.

GoToConnect may work for some massive corporations with thousands of employees working remotely but if you are a growing business or even an established enterprise looking to save some costs on VoIP services you are in the right place. While other companies focus on their larger clients and tend to leave smaller companies behind in the dust, SureTel remains committed to each and every one of our VoIP clients.

Tired of paying outrageous monthly bills for a phone system you’re not completely satisfied with? Be sure to give our team a call today to see how you could start saving money!

Call 833-SURETEL (787-3835)

We look forward to speaking with you soon.