RingCentral Or SureTel: Which Is The Right Phone Solution For You?

Before you sign up for RingCentral, find out how it stacks up against our phone solution, SureTel, and discover how you can save money on your phone bill.

Choosing The Right Phone Solution For You

If you’re reading this article, it’s because you’re in the market for a new phone solution. You’ve probably heard a lot about RingCentral, but before you sign up for a plan, you should see how it compares with SureTel.

It’s important to note that there’s a clear bias here: SureTel is our phone solution, and we believe in it. Over the course of this article, we’ll show you how it stacks up against RingCentral, and why it could be the right choice for you, depending on your needs.

The Right Phone Solution For You

RingCentral vs. SureTel: Features By The Numbers

Instead of giving you the pricing and the plans out of context, we’ve done the math for you, and priced out the two options for an average company with 10 users and an average of 30% line utilization.

SureTelRingCentral Premium
Price (based on 10 users)$109.87/month (3 simultaneous calls)$449.90 (10 simultaneous calls)
Calling RestrictionsUnlimited US & CanadaUnlimited US
FeaturesCall recording, voicemail to email, and 30 additional PBX featuresCall recording, voicemail to email, and 30 additional PBX features
Availability99.99%99.99%
Contract RequiredNoYes

(Pricing excludes tax, and is based on monthly pricing).

Everything You Need To Know About SureTel

SureTel is a package of cloud-hosted and on-premise phone systems built to offer comprehensive, unified communications solutions. Its services include VoIP, hosted contact center, unified communications, cloud PBX, and business phone system. You can also choose additional features, such as conferencing, automated attendant support, business intelligence, calling, and more.

SureTel offers the following features:

  • ACD (Automatic call distribution)
  • Virtual PBX
  • Cloud VoIP
  • Audio library
  • Barge and whisper features
  • Unlimited queues
  • Configurable hold treatment
  • Prioritized skill routing
  • Interactive Voice Response (IVR)
  • Agent scoring
  • Outbound dialer
  • Multiple queue properties
  • Call detail reporting
  • Configured reports
  • Queue and agent status
  • Dashboards and reports
  • Current ACD activity reports
  • Integration with other office systems and PCs

Everything You Need To Know About RingCentral

RingCentral provides a range of scalable VoIP solutions. RingCentral provides business communication solutions for all types and sizes of businesses.

RingCentral offers the following features:

  • Chat
  • API
  • Softphone
  • Call logging
  • Mobile app
  • Video
  • File transfer
  • Contact management
  • External integrations
  • CRM integration
  • Autodialer
  • Click-to-dial
  • Call tracking
  • Call disposition
  • Call recording

SureTel Will Lower Your Business Phone Bills

As you saw in the price breakdown at the top of the article, the bottom line in this comparison is that SureTel gives you nearly all the features that RingCentral does, at a vastly lower price. Depending on what your current business phone set up is, switching to SureTel could save you up to 60% off your phone bill.

RingCentral may be the right choice for massive corporations with deep pockets for business phone solutions – but if you’re looking to save money, SureTel is the right call for your organization, providing you with the features and flexibility you need in a phone solution, all at a simple monthly rate and no contract.

Talk to our team about SureTel to start saving money.

Call 833-SURETEL(787-3835) to get started.